Stability Support

Resources if Involved in Evictions

Community resources for eviction prevention in the City of Boston are available including the resources found in Just Shelter as suggested by the Eviction Lab. Four categories of resources (education and advocacy, housing assistance, legal aid, and tenant rights) can be found. Click each resource for more details.


[Further resources] 

Emergency shelters and more comprehensive housing assistance can be found in HelpSteps.

[COVID-19 related updates for the Boston residents] 

Last updated: January 4, 2021

  • If you are at immediate risk of becoming homeless, call the Office of Housing Stability at 617-635-4200 (source). Monday through Friday, from 9 a.m. - 5 p.m. For help outside these hours, please contact BOS:311. You can dial 3-1-1 or call 617-635-4500.

  • Services for the homeless: In response to the public health emergency, the city of Boston put together a list of resources for those experiencing homelessness.

  • What to do when facing an eviction: There is a federal eviction moratorium in place until January 31, 2021. The Order prohibits property owners from evicting people who cannot pay rent. You must fill out a declaration form and present it to your landlord.

  • Rental Relief Fund: The city of Boston is dedicating $8 million in federal stimulus funds to help Boston residents at risk of losing their rental housing due to the COVID-19 pandemic. Application and more information can be found.

  • Housing Stability Pledge for landlords: The pledge asks landlords to honor the federal eviction moratorium; create payment plans with and for tenants, help connect tenants with resources; and work with the relevant voucher administrator for tenants with housing vouchers. "Housing Stability Notification Act"​ requires property owners and constables who are serving a Notice to Quit (the first step in the legal process of an eviction) to provide a document containing information on tenant rights and resources available to them when issuing a Notice to Quit or non-renewal of lease.

  • Mortgage Deferral Agreement: You may be eligible to defer your mortgage payment by as much as three months with no penalties. More information on the bank partnership is available online. Please make sure to contact your lender.

  • Mayor Martin J. Walsh announced the Boston Housing Authority (BHA) and the Boston Public Schools (BPS) are creating a new partnership to house up to 1,000 families with BPS students at risk of displacement and experiencing homelessness over the next year.

    • BPS Families experiencing homelessness are encouraged to reach out to their local shelter provider or email Kedan Harris, assistant director of Opportunity Youth at Boston Public Schools, at for referrals.

  • More resources at sites accessible for in-person visits, including food pantries, free meal pick-up sites, and diapers & hygiene kit locations can be found here.

  • Greater Boston Legal Services (GBLS)​​

    • No Evictions or Foreclosures During COVID-19A new state law protects you from eviction during the COVID-19 crisis. Please check the flyer for more information.

    • Unemployment Benefits related information is available.

    • How to access Emergency Shelter (COVID-19 Shelter Updates): Homeless families with children and people who are pregnant can apply remotely for shelter by calling 1-866-584-0653. If you have already tried to apply for EA shelter and have been denied recently, please call GBLS's Housing Unit at 617-603-1807 and leave a message with your name, telephone number, email address, and the city or town where you are currently staying.

  • MLPBoston​: comprehensive updates on housing court & district court, eviction, and foreclosure ​​are available.

    • The CDC has issued a nationwide eviction moratorium protecting most tenants experiencing financial hardship, scheduled to take effect September 4, 2020 through at least December 31, 2020. Tenants must submit a CDC declaration to their landlord to be covered by the national moratorium. The CDC moratorium does not prevent a landlord from filing a complaint in housing court for eviction, but it does protect the tenant against a physical removal from their home. 

    • Consider enrolling in a Fuel Assistance program at a local Community Action Program (CAP). All fuel assistance agencies are taking applications over the phone.

  • MetroHousing | Boston : If you are seeking financial assistance from RAFT or ERMA to help pay rental or utility arrears, fill out the application and submit via their website. Online Section 8 and Project-Based applications are also available.

  • Mattapan Family Service Center: Foreclosure prevention resources - "When you're at risk of losing your home, we can provide mediation and advocacy, help you organize your finances, and access the resources you need."

  • City Life/Vida Urbana

    • Call our hotline - an emergency hotline for people facing eviction during the public health crisis. Please CALL US immediately if you're afraid you'll get evicted soon. 617-934-5006 (English); 617-397-3773 (Espanol) 

    • Apply for Rent Relief; Declare your eligibility for the federal eviction ban; Sign our pledge; Know your resources.

  • HomeStart

    • ​For our Eviction Prevention Hotline, please call 857-415-2900. If you owe back rent and are trying to stay in your apartment, we may be able to help.

  • City Mission

    • ​Rental Assistance Request: the Emergency Needs Network program provides limited, one-time grants for back rent.

  • Wellness Ideas Bank: various resources, ideas, and events for supporting wellness and social connections are submitted by community members. Please submit more resources and ideas @