Stability Support

Resources if Involved in Evictions

Community resources for eviction prevention in the City of Boston are available including the resources found in Just Shelter as suggested by the Eviction Lab. Four categories of resources (education and advocacy, housing assistance, legal aid, and tenant rights) can be found. Click each resource for more details.


[Further resources] 

Emergency shelters and more comprehensive housing assistance can be found in HelpSteps.

[COVID-19 related updates for the Boston residents] 

Last updated: October 12, 2020

  • If you are at immediate risk of becoming homeless, call the Office of Housing Stability at 617-635-4200 (source).

  • Rental Relief Fund: if you wish to be contacted about any additional funding, please complete a contact form in your preferred language.

  • Mortgage Deferral Agreement: You may be eligible to defer your mortgage payment by as much as three months with no penalties. More information on the bank partnership is available online. Please make sure to contact your lender.

  • April 20, 2020 - The Governor signed into law An Act Providing for a Moratorium on Evictions & Foreclosures During the COVID-19 Emergency. Moratorium in effect until October 17th (unless the Governor extends the moratorium again). Or until 45 days following the end of the state of emergency, whichever is sooner.

  • Mayor Martin J. Walsh announced the Boston Housing Authority (BHA) and the Boston Public Schools (BPS) are creating a new partnership to house up to 1,000 families with BPS students at risk of displacement and experiencing homelessness over the next year.

    • BPS Families experiencing homelessness are encouraged to reach out to their local shelter provider or email Kedan Harris, assistant director of Opportunity Youth at Boston Public Schools, at for referrals.

  • The City’s two emergency shelters remain open - 112 Southampton for men and Woods Mullen for women (source). More resources at sites accessible for in-person visits, including free meal sites for children, can be found here.

  • Greater Boston Legal Services (GBLS)​​

    • No Evictions or Foreclosures During COVID-19A new state law protects you from eviction during the COVID-19 crisis. Please check the flyer for more information.

    • Unemployment Benefits related information is available.

    • How to access Emergency Shelter (COVID-19 Shelter Updates): "Homeless families with children and people who are pregnant can apply remotely for shelter by calling 1-866-584-0653. If you run into roadblocks, Call us at (617) 603-1807. Leave a message with your name, phone number, e-mail and a brief description of your shelter problem. We will call you back as soon as possible." This document summarizes legal precedence for Eviction Moratorium as well as currently court status regarding eviction cases.

  • MLPBoston​: updates on housing court & district court, eviction, and foreclosure ​​are available.

    • Recognizing that the CARES Act protections expired, the CDC has issued a nationwide eviction moratorium protecting most tenants experiencing financial hardship, scheduled to take effect September 4, 2020 through at least December 31, 2020. The provisions of even more protective moratoria, such as in MA, are still in effect. CARES Act protections are still relevant in Massachusetts: unlike the state Eviction Moratorium, CARES Act may entitle some tenants to dismissal of cases filed between March 27 and April 20, 2020

    • In order to avoid having to pay late fees or receiving a negative credit report, the new eviction moratorium law requires tenants to send a form of hardship notice to their landlord within 30 days of every missed rent payment. One form must be filled out for each month of missed payment. If a tenant is unable to fill out and transmit the form, they can also email or post a letter to the landlord with the same information.

  • MetroHousing | Boston : Residential Assistance for Families in Transition (RAFT) & Emergency Rent and Mortgage Assistance (ERMA) - Used by the Housing Consumer Education Center: Providing up to $4000 per 12 month period for rental assistance, obtaining new housing, or otherwise avoiding homelessness. Can be applied through a provider or done by the individual. If you are seeking financial assistance from RAFT or ERMA to help pay rental or utility arrears, fill out the RAFT/ERMA Application and submit via our website.

  • Mattapan Family Service Center: Eviction prevention resources - Assistance with legal rights, as well as education on eviction prevention. Mattapan Family Service Center offers education on how to prevent eviction and foreclosure through smart budgeting, assistance with mortgage shopping, and avoidance of fraudulent finance operations. MFSC can also point participants in the direction of other resources.

  • National Low Income Housing Coalition: "Seeking Input and Engagement from Low-Income Renters" - To expand participation from impacted renters and people experiencing homelessness, NLIHC is conducting a five-minute survey (open until Oct 22) to gain greater knowledge about the low-income renters and tenant leaders already in our network. To help us better engage renters about your perspectives and experience, the survey asks questions such as what type of housing you live in, whether you’ve experienced homelessness, what is your source of income, and more. All answers will remain completely confidential and each question is optional.

  • City Life/Vida Urbana

    • An emergency hotline for people facing eviction during the public health crisis. "If you are struggling with a displacement emergency, please call our hotline during the COVID-19 pandemic at." 617-934-5006 (English); 617-397-3773 (Espanol) 

    • A template for a letter you can use to write to your landlord or bank is available.

  • HomeStart

    • ​For our Eviction Prevention Hotline, please call 857-415-2900. "If you owe back rent and are trying to stay in your apartment, we may be able to help."

    • Walk-in hours: Wednesdays 3:00-4:30PM - offering "brief, one-time housing search consultations to anyone who needs assistance with the affordable housing search process. You will most likely not receive an advocate at this time."

  • Lawyers for Civil Rights Boston

    • "​If you have questions about an eviction notice from your landlord, a document from Housing Court, or think your landlord did something illegal, call LCR’s Hotline at 617-981-4308 or email

    • Your landlord must get a court’s permission before they evict you and make you move out. If your landlord does not have permission from a court, it is illegal for your landlord to:

      • Move your belongings out of your apartment,

      • Change your locks, a “lockout,”

      • Shut off your utilities, a “utility shut-off,” or

      • Interfere in any way with your use of the unit."

  • City Mission

    • ​Rental Assistance Request: the Emergency Needs Network program provides limited, one-time grants for back rent.

  • Wellness Ideas Bank: various resources, ideas, and events for supporting wellness and social connections are submitted by community members. Please submit more resources and ideas @